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Otter.ai

AI notetaker that transcribes meetings into searchable knowledge

FreemiumChecked

Otter.ai is an AI meeting notetaker that transcribes calls and writes summaries with decisions and action items. Its free Basic plan includes 300 monthly transcription minutes, and paid plans start at $16.99 per month, billed monthly. It is aimed at people who want to transcribe meetings on Zoom, Microsoft Teams or Google Meet, or transcribe audio and video files they upload.

Otter.ai homepage, captured Nov 6, 2026
otter.ai homepage, captured Nov 6, 2026.

What Otter.ai does

Otter can capture a call in two ways. Its meeting agent joins Zoom, Microsoft Teams and Google Meet, or you record from the Mac or Windows desktop app with no bot in the meeting. Live transcription labels each speaker, and the pricing page lists English, Spanish, French, German, Japanese and Chinese. Custom vocabulary helps with names and jargon.

When the meeting ends, automated summaries pull out action items, and Otter AI Chat answers questions across your meetings and connected apps. Recordings made elsewhere are covered too: you can import audio and video for transcription, and Dropbox files can sync in automatically. Transcripts export to mp3, txt, pdf, docx and srt.

On the integration side, Otter connects to Slack, Salesforce, HubSpot, Google Drive, Notion and Zapier, pushes meeting data into Salesforce and HubSpot as CRM sync, and offers an MCP server for AI assistants. The Otter API and webhooks belong to the Enterprise plan, alongside SSO, SCIM and Domain Capture. Between Basic and Enterprise sit Pro and Business, which raise the per-meeting length to 90 minutes and 4 hours respectively.

Features

  • Live meeting transcription with speaker identification
  • AI meeting agent that joins Zoom, Microsoft Teams and Google Meet
  • Bot-free recording from a Mac or Windows desktop app
  • Automated summaries with action items
  • Otter AI Chat for questions across meetings
  • Transcription of imported audio and video files
  • CRM sync to Salesforce and HubSpot
  • MCP server for AI assistants such as ChatGPT and Claude
  • Export to mp3, txt, pdf, docx and srt
  • Custom vocabulary for names and jargon

Otter.ai pricing

Checked
Otter.ai plans and prices as listed on its pricing page
PlanPriceWhat's included (as stated)
BasicFree
  • 300 monthly transcription minutes
  • 30 minutes max per conversation
  • 3 lifetime audio/video file imports
  • 25 most recent conversations
  • 20 AI Chat queries per user
Pro$16.99/mobilled monthly
  • $8.33/user/month when billed annually (save 51%)
  • 1200 in-app recording minutes
  • Up to 90 mins/meeting
  • 10 monthly audio/video file imports
  • 50 AI Chat queries per user
Business$24/mobilled monthly
  • $19.99/user/month when billed annually (save 33%)
  • Unlimited meetings + in-app recordings
  • Up to 4 hours/meeting
  • 6,000 minutes per user imported file transcription
  • Join 3 concurrent meetings
  • 7-day free trial included
EnterpriseCustom
  • Schedule a demo
  • SSO, SCIM, Domain Capture
  • Otter API & Webhooks

Copied from Otter.ai's pricing page on Nov 6, 2026. Prices change, so confirm before you buy.

Strengths and limits

Each point comes from the features and plan details above. No point is an opinion.

Strengths

  • Bot-free recording from a Mac or Windows desktop app.
  • Free Basic plan with 300 monthly transcription minutes.
  • Exports to mp3, txt, pdf, docx and srt.
  • Available on web, iOS, Android, macOS, Windows and as a browser extension.

Limits

  • Basic caps each conversation at 30 minutes and allows 3 lifetime audio/video file imports.
  • The Otter API and webhooks are listed only on Enterprise.
  • Pro allows up to 90 minutes per meeting and 10 monthly audio/video file imports.

What people use Otter.ai for

Otter.ai FAQ

Does Otter.ai have a free plan?

Yes. Basic is free and includes 300 monthly transcription minutes, up to 30 minutes per conversation, 3 lifetime file imports and 20 AI Chat queries per user.

How much does Otter.ai cost?

Pro is $16.99 per month billed monthly, or $8.33/user/month when billed annually. Business is $24 per month billed monthly, or $19.99/user/month when billed annually. Enterprise is arranged through a demo.

Which languages does Otter.ai transcribe?

The pricing page lists English, Spanish, French, German, Japanese and Chinese.

Where this listing comes from

Facts were read from these pages on Nov 6, 2026. The description was written from those facts. See the methodology.

Something out of date? Report a correction. Corrections are free.

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